UCR (Uppsala Clinical Research) works with clinical research both in Sweden and internationally. Among the services is a quality registry where patient information is stored. The purpose is to, through analysis, provide the opportunity to evaluate and improve healthcare. Patient data is often entered into the system by health professionals with little time and under less than perfect conditions. This places extra emphasis on clarity, usability and an optimized user experience. I helped UCR by developing a completely new design, layout and form for the web service. Great care was put into enhancing clarity and simplicity but also providing an experience that is not cold and inhuman. The registry is handling personal data about individuals and must therefore feel human, respectful and meet laws of confidentiality.